Reservation form


Frequently asked questions

How to make a reservation for a room / apartment?

You can book a room or suite in three ways.
The first way is to fill out the reservation form and to specify the period in which you want to rent a room / apartment. We will receive your request and will respond within one hour.
The second way is to contact us at the following telephone number 00359 579 66671 and you will be able to book a room or apartment immediately.
Reservation is made in advance payment of 30% or 100% in advance. Payments are made to a bank account *. The final payment will be made on arrival at the hotel.
* Bank information:
In Levs
The estate Ltd.
United Bulgarian Bank
IBAN: BG67UBBS73691014082813
In Euro
The estate Ltd.
United Bulgarian Bank
IBAN: BG11UBBS73691414082818

With a group of friends want to be accommodated at the hotel, what discount can you do?

For more information about group accommodation, you can contact the manager of Hotel Crystal Park phone 0878 230 995.

What time is check in and check your room / apartment?

We will accommodate you in your room / apartment after 14:00.
Leaving the room / apartment by 12:00.

The price of accommodation is included you feed?

Restaurant Kristel Park *** offers meals depending on the type of accommodation:
- BB (Bed & Brekfast) - breakfast;
- ALL (All inclusive) - breakfast, lunch and dinner;

I have a child, what is the price of accommodation?

For children under 2 years accommodated free of charge.

There is a playground?

For the youngest guests of the hotel Kristel Park *** is built playground and secure children's pool.

What supplies are in the bathroom?

The bathroom and toilet are equipped with small, medium and large towels, soap, shampoo, conditioner, and toilet paper.

Is there a TV in the rooms / apartments?

The rooms and suites have cable TV.

Is there air conditioning in the rooms and suites?

Rooms and suites are air-conditioned.

It is there parking?

Guests at Kristel Park *** enjoy free outdoor parking, which is locked at night.

How can I cancel my reservation?

You may cancel your reservation three days before arrival at the hotel.

What housekeeping services do you offer?

Maid service we offer is linen (3 days), cleaning - daily change of towels - optional guest laundry.

What currency do you accept?

At the reception in the hotel, payment is in Bulgarian Levs.
By bank have foreign currency account and in Bulgarian Levs.
In the hotel lobby there is exchange and ATM of UBB Bank.

Do you accept credit cards?

Payments are made in cash or by bank transfer.

I have a pet, is it possible to take it with me?

The hotel does not allow pets.
We advise you to check your pet in a hotel for pets in your town.

For plots and sights

For plots and sights

Kranevo is a village in northeastern Bulgaria, Balchik Municipality has one of the longest and widest beach strip, naturally linked to Albena.

Architectural and park complex Palace, Stadium with the second largest cactus collection in Europe Temple of Cybele in Balchik, Cape Kaliakra, Aladzha Monastery, Reserve Baltata.

More about plots and sights